Watson Commerce Ideas
Order Management, Inventory Visibility, Store Engagement, Watson Order Optimizer, Call Center and CPQ are now a part of Watson Supply Chain. Please bookmark the Watson Supply Chain Idea Portal.
Submit new product ideas for Watson Commerce Offerings including Digital Commerce, Websphere Commerce, Watson Content Hub, Watson Commerce Insights, Dynamic Pricing, Price Optimization, Promotion Optimization, Markdown and Deal Management. Before you submit, please review existing ideas; if an idea close to yours already exists, it's better to add comments or vote on the existing idea. We will review your ideas and use them to help prioritize our product development. Best of all, the portal will automatically update you when the status of your idea has been changed.
Connect with your peers and IBM experts on the
Watson Marketing and Commerce Community and the Order Management Interest Group, now a part of Watson Supply Chain.
Submit ideas for other Watson Customer Engagement Products:
• Watson Marketing
• Watson Supply Chain
Several states in united states have a law for gift cards tender i.e. after gift card tender if remaining balance on the card is below threshold, it must be given as cash to customer in same transaction. Threshold varies by state, some states have it as $3, some $5.
Transaction balance is $10
Credit card tender $1 (partial tender)
Gfit card tender - requested for $9 but it was approved for $12 because after $9 remaining balance goes below threshold of $5, so entire balance left on gift card is approved by payment gateway.
$9 is applied to transaction at point of sale and $3 is issued as cash to customer.
In this scenario when OMS creates invoice, no where it shows $1 credit card tender. all tender lines described above are not recorded in invoice, it makes transaction out of balance.
How will this idea be used?
Its needed for compliance with state law's
|What is your industry?||Retail|
|What is the idea priority?||Urgent|
|Link to original RFE|