Watson Commerce Ideas

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VISA needs support for Refund Authorization

VISA has a new mandate regarding refunds: https://usa.visa.com/dam/VCOM/global/support-legal/documents/new-purchase-return-vbs-10-apr-17.pdf

According to this, retailers/merchants are required to make a refund authorization call to VISA before the actual refund is issued. Currently in OMS/COC there is no support for such a transaction.

There is a financial liability for retailers not being compliant by April 2019.

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Jan 31 2019
  • Needs review
How will this idea be used?

Providing support for this will make us compliant with VISA's global standards and prevent our clients from being fined for non-compliance. Some of our competitor products have already rolled out support for this.

What is your industry? Computer Services
What is the idea priority? Urgent
DeveloperWorks ID
RTC ID
Link to original RFE
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