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OMS Order schedule trnsaxtion needs lesser interval for next schedule interval than 30 mins that is currently allowed.

Our client has very specific requirement that they donot want order to get scheduled after 30 minutes in case it's first attempt to get schedule is failed. it is because they have same day delivery option for the orders.  Sterling oMS stamps next available date as current time + 30 minutes even scheduling rules has stamped this interval time lesser than 30 minutes. L2 has closed the case # TS000832874 asking to raise RFE for the same.

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Jun 21 2018
How will this idea be used?

Our client has very specific requirement that they donot want order to get scheduled after 30 minutes in case it's first attempt to get schedule is failed. it is because they have same day delivery option for the orders.  Sterling oMS stamps next available date as current time + 30 minutes even scheduling rules has stamped this interval time lesser than 30 minutes.

What is your industry? Retail
What is the idea priority? High
DeveloperWorks ID
RTC ID
Link to original RFE
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  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    June 21, 2018 09:45

    This looks to be a major bug as the interval time specified is not been considered, please provide the solution asap.

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    June 21, 2018 10:14

    Yes, this absolutely makes sense in case of Click and collect orders where clients expects the order to get scheduled with in 10-15 minutes