Order Management, Inventory Visibility, Store Engagement, Watson Order Optimizer, Call Center and CPQ are now a part of Watson Supply Chain. Please bookmark the Watson Supply Chain Idea Portal.
Submit new product ideas for Watson Commerce Offerings including Digital Commerce, Websphere Commerce, Watson Content Hub, Watson Commerce Insights, Dynamic Pricing, Price Optimization, Promotion Optimization, Markdown and Deal Management. Before you submit, please review existing ideas; if an idea close to yours already exists, it's better to add comments or vote on the existing idea. We will review your ideas and use them to help prioritize our product development. Best of all, the portal will automatically update you when the status of your idea has been changed.
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Watson Marketing and Commerce Community and the Order Management Interest Group, now a part of Watson Supply Chain.
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Putback capability for click and collect order cancellations
For BOPIS orders as part of backroom pick the picked items are moved to a BOPIS staging location or some secure location which is not then available for picking or walk-in customers. In case of a customer cancellation at that point or a no-show, t...
Allow multiple receipts for a purchase order
Many small and medium retailer do not have partners with full EDI capabilities or retailers may not have capabilities to process vendor EDIs. I am working for such a retailer. They create a purchase order in internal ERP system but they do not get...
In my retail company ABC, an associate can work in multiple stores on different days of week or re-assigned temporarily to work on different store. Apart from store associates, there are district managers (and admin users) who would need to see activities happening in all stores assigned to the district ( or all stores for admin users )
In my retail company ABC, an associate can work in multiple stores on different days of week or re-assigned temporarily to work on different store. Apart from store associates, there are district managers (and admin users...
Reprint of Pick list on Store engagement (angular) UI
One a pick list is printed using Store engagement UI there is no option for reprinting the pick list. Some time pickers misplace/loss the pick list in that case they need to reprint the pick list.
Porduct scan is not allowed by product id for the orders having products with same item id and multiple UOMs. It is applicable on all scans in store application.
We have a Retail customer whose catalog allows multiple items created with same item id but different UOMs (EACH, CASE). When order products are scanned by using item id, it returns two items and error pops out saying multiple items found for ent...
Consolidate Call Center and Store Engagement into a single Customer Engagement Solution
The idea there are separate solutions needed for customer engagement is antiquated and driven more by either poor organizational structures and silos, and/or the current market environment of solutions. IBM has the ability to take the lead in this...
Return order search screen in WEBSOM to search and receive return created in another system
If a Return order is created in OMS (through console or api tester or received from another system ), it should be able to search in WEBSOM to receive. Currently return created in WEBSOM only able to receive in WEBSOM. Screen available is to searc...
Support Store engagement on airwatch browser
With enterprise mobile applications, most enterprises are using sophisticated EMM tools to manage device's security policy. VMware airwatch is one such EMM tool. To control the security policy, EMM tools provide their own browser e.g. Airwatch bro...