Order Management, Inventory Visibility, Store Engagement, Watson Order Optimizer, Call Center and CPQ are now a part of Watson Supply Chain. Please bookmark the Watson Supply Chain Idea Portal.
Submit new product ideas for Watson Commerce Offerings including Digital Commerce, Websphere Commerce, Watson Content Hub, Watson Commerce Insights, Dynamic Pricing, Price Optimization, Promotion Optimization, Markdown and Deal Management. Before you submit, please review existing ideas; if an idea close to yours already exists, it's better to add comments or vote on the existing idea. We will review your ideas and use them to help prioritize our product development. Best of all, the portal will automatically update you when the status of your idea has been changed.
Connect with your peers and IBM experts on the
Watson Marketing and Commerce Community and the Order Management Interest Group, now a part of Watson Supply Chain.
Submit ideas for other Watson Customer Engagement Products:
• Watson Marketing
• Watson Supply Chain
Add/Modify Charges during Order Creation from IBM Sterling Store Engagement
In Sterling RCP SOM, during Order Capture , in the final stage we have the option to Add New Charges or Modify Existing Changes. This is a critical functionality needed to override pricing, provide customer appeasement etc for various scenarios.Bu...
Enforce HAZMAT compliance during Packing process
During packing process, the store associate should get a warning to affix appropriate label for hazmat item(s) included in a package based on the UN# associated with the items. These labels are typically stock labels and the person packing the pac...
Regional Store manager to have access to multiple store and ability to switch between stores without having to logout
Regional Store manager to have access to multiple store in his/her region.The ability to login to multiple stores by a single user is critical for Regional Store Manager who manages multiple stores within a region.This needs to be supported by bot...
SIM to provide location Inventory audit record
Location inventory audit records are required in SIM service.
Bill of lading (BOL) functionality should be part of Store offering/product
Bill of lading (BOL) is one of the most important documents in the shipping process.
To ship any goods, a bill of lading is required and acts as a receipt and a contract.
A completed BOL legally shows that the carrier has received the freight ...
Ability to search for a return order created on web to be processed in store
At Barnes & Noble college, there is a scenario to initiate return order on web. Customer would print shipping label and ship the return to store. In store application, currently there is no way to directly search for the return and receive it....
Ability to create 'Physical Counts' in Store to synchronize the physical and system inventory mandated as a part of the corporate policy or client requirements
Ability to create 'Physical Counts' to synchronize the physical and system inventory mandated as a part of the corporate policy or client requirements.
Add 'by UPC' to advanced search options in Pick Order screen template (same as existing in Pack Order template)
The Pack Order template out of box provides an option for searching by UPC and stores use it. Stores would also like this option for finding orders to pick in the Pick Order screen but it is not in the default template. We would like to have it ...
Expose Inventory audit/transaction history in store UI
Our store users and operations team are used to having the ability to see a history of when and how OH/ATS count changed including trickles from POS, user inventory movements, receipts, etc. These are currently exposed in console but not in any s...
Onboard a new store
A Corporate Store Planner should be able to onboard a new store or close an existing store. There should be a way for this person to go through a checklist of activities in some user interface to validate setup as relevant e.g. location setup, ded...